Question 1

What are contradictions for Eyebrow services?

Accepted Answer

We CANNOT perform the service on you if :
 • You are under  the age of 18
 • You are an insulin-dependent diabetic 
 • You are pregnant
 • You have glaucoma or taking blood-thinning medicines (e.g., Apixaban (Eliquis)Dabigatran (Pradaxa)Edoxaban (Savaysa)Fondaparinux (Arixtra)Heparin (Fragmin, Innohep, and Lovenox)Rivaroxaban (Xarelto)Warfarin (Coumadin, Jantoven))
 • You have skin diseases such as psoriasis/ eczema/dermatitis, keratosis pilaris, chronic acne, sevear rosacea on treatments area
 • You have hemophilia
 • You have healing disorders or uncontrolled high blood pressure
 • You are or have been on any skin medication such as Accutane or steroids in the past 12 months.
 • You have active cancer
 • You are undergoing radiotherapy or chemotherapy
 • You have epilepsy
 • You have a pacemaker or major heart problems
 • You had  Botox in the past two weeks around the treatment area
 • You are prone to keloids
 • You have a history of fainting or seizure
 • You are taking acutaine medication

Question 2

How do I know which technique or shape and colour to choose?

Accepted Answer

Your permanent makeup technician will help you to choose a proper shape and colour for your eyebrows. Your appointment starts with a consultation followed by pre-drawing a proper shape for your eyebrows and we will show you a demo of the best treatment option for your skin type. Once you confirm the style then we will proceed to performing the treatment.

Question 3

How do I know which transformation option to book?

Accepted Answer

Base on your preference, select the treatment that you like the most and we will adjust the style on the day of your appointment in case you were not a good candidate for selected service.  Pls keep in mind not everyone is a good candidate for Microblading treatment however we offer different eyebrow transformations and our goal is to transform your eyebrows in the most natural looking way.

We will recommend a technique that we know will work best for your skin type / skin texture to ensure you will get the best result from your treatment.

Question 4

How to be prepared for my eyebrow transformation appointment?

Accepted Answer

Technique and products are only %50 of the treatment success and other %50 is the preparation and aftercare follow up.  Artist and client must work like a team to achieve the best healed result. Save this information as your reference for pre care instruction.
Before the treatment:
 
Skin should not be burnt, nor in the recovery or regeneration process. 
The following treatments are not recommended 30 days before the treatment:

• Botox and fillers on the forehead area
• Fruit or lactic acids OR use of Vitamin A/Retinol products on the forehead area
• Laser treatments on the forehead area
• Chemical peel all over the face
• Exposure to strong sunlight or tanning (Pigment won't heal nicely on sunburned skin).
•Tweezing, waxing, shaving, threading or tinting brows two weeks before the procedure.
•If the Client needs lashes enhancement, please do so prior or 7 days after your treatment.
•No Coffee or Alcohol or food and drinks contain caffeine 24 hours prior to the treatment. This will thin your blood and increase the chance of bleeding during the treatment. bleeding can cause lack of pigment retention and poor results. Please avoid taking any types of painkillers before the appointment as well.

•Wash your hair & scalp the night before the treatment (not the day of) and make sure you do not apply any oil on your hair. Scalp and hair must be clean and free of oils or hair products. you will not be able to take a direct shower immediately after the treatment. Taking a bath is okay. We recommend you book a professional hair wash & styling appointment and get your hair done at a hair salon for the first few days to avoid getting your freshly done brows wet.
 
•No workout or gym before the treatment and for seven days after. Excess sweating will cause the pigment to fall off & scabs premature and affect the result of your brow transformation.
 
You can come to an appointment with full makeup or without. Please Have this in mind your pictures will be taken, or we may record a video. You can inform the technician if you prefer not to share a picture of your full face.

Question 5

What to expect after my brow transformation?

Accepted Answer

Your eyebrows will go through several phases during the healing cycle.

Days 1-4: 
The pigment will appear very sharp and dark. This is because the pigment oxidize with the oxygen in the air and simply gets darker, no matter how light was the initial pigment, this process is unavoidable. The colour of the pigment will soften gradually. Do not be alarmed if you see some pigment on the cotton swab when you follow the aftercare as this is excess pigment and/or body fluid that is naturally exiting your skin.

Days 5-7:
Once the healing of the skin starts taking place, it will look like dandruff flakes or dry skin. This might give you the impression that the pigment is fading too quickly, however, this is just superficial colour and dry skin being naturally removed from your eyebrows.

Days 8-12:
Your brows may look as though the pigment has completely faded – do not panic –  trust the process ;)

Days 14-28:
Your brows may still look a little patchy or uneven, but the pigment will start to “reappear” as the pigment settles and the healing continues. You may get your touch-up/ perfecting procedure done to allow for complete healing of the brows.  Touch up must be booked 4-12 week after the initial session. NO SOONER than 4 weeks or Not later than 12 weeks.

Question 6

What should I expect during the healing process for my brows?

Accepted Answer

During the first 7 days, the pigment will darken and then scab off, losing up to 40% of its intensity. If the pigment appears too dark initially, do not attempt to fade or remove it yourself. Trust the process and allow 7-10 days for natural fading. Consider this healing period if you have an upcoming event, as you cannot rush it. Typically, it takes about 7-12 days for brows to pass the initial healing phase, during which redness will fade and scabs will gradually disappear. The color will fully settle within 21 days as it sets under the skin.

Question 7

How to take care of my newely done brows?

Accepted Answer

Allowing any water or moisture to touch the brows! No shower stream over brows. Wash face CAREFULLY with a washcloth or cleansing wipes, avoid brow area. if you need to wash your hair, we recommend to visit a hair salon for shampoo & style appointment or using dry shampoo to clean your hair. you can take a bath but please no water directly on your brows for 7 days post-treatment.
 
AVOIDED FOR 10 DAYS POST PROCEDURE

• Sweating
• Exercising
• Practicing sports
• Swimming
• Hot sauna, hot bath, or Jacuzzi
• Sun tanning or salon tanning
• Any laser or chemical treatments or peelings, and/ or any creams containing Retin-A or Glycolic Acid on the face or neck
• Picking, peeling or scratching of the brow area. You will cause scarring of the area or removal of the pigment if you pick or peel scabs prematurely.
• Performing tasks related to heavy household cleaning such as garage or basement cleaning where there is a lot of airborne debris – now is not the time!
• Touching of the eyebrow area except for when cleaning and applying the post-care with a cotton swab
• Do not use any cleansers or facial products of any kind, over the brow area for at least 10 days.
• Absolutely do not use any ointments, antibiotic creams or gels, or vitamin creams over the brow area – it will draw out the pigment. (you should only use the cream that we provide you on the day of your appointment)

Please NOTE: Itching and flaking may appear during the first seven days post-procedure. However, experience has shown that by following these after-care instructions, these symptoms may quickly disappear. Touch-ups and/or correction of the shape-design is recommended only after 4-10 weeks. Please make sure to book your complimentary touch up ASAP!

What aftercare should I follow?
DAY 1 (DAY OF TREATMENT)
30 mins After treatment, gently clean the area with a wipe (you will receive the wipes and the aftercare cream on the day of your treatment) Repeat this step 5 times today every 1.5 - 2 hrs to avoid build-up of blood/lymph on the area.

DAY 2
Gently clean the area with a wipe 3 times today (morning – afternoon – evening) to avoid build-up of blood/lymph on the area.

DAY 3-5
Do not do anything to your brow. Keep the eyebrows dry all the time.

Day 6-10 or until all scabs fall off.
Using a cotton swab, you may apply a very small amount of ointment to brows (very small amount-like half the size of a grain of rice for both brows.) This is just to add a small amount of moisture – brows should not appear greasy, glossy or shiny, if they do, you used too much.
Do not use aggressive movement/ manipulation of the skin- be gentle. Make sure your hands are clean before touching your brows. DO NOT PICK SCABS OFF BROW. they are healing, TRUST THE PROCESS.

Question 8

Is a consultation necessary before booking a service?

Accepted Answer

Yes, a consultation is recommended for new clients before booking any services. This allows us to evaluate your health and medical background to ensure you are a suitable candidate for the chosen treatment and to help you select the best option. We offer an online consultation platform for your convenience, where you can complete a questionnaire and submit it for evaluation. If you prefer an in-person consultation, you can book a trial session through our online booking system. During the trial, we will demonstrate the best treatment options for your brows, and based on your preference, we will proceed with the chosen style. If you are not ready for the full service, please book a separate trial session.

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